Foundations Review

Clarity before change. Structure before solutions.

Most back office pressure in hospitality doesn’t announce itself. It builds quietly — through half-checked payroll, blurred responsibilities, reports that are “close enough,” and decisions made without clear visibility. Everything technically works, until it doesn’t feel calm or predictable anymore.

The Foundations Review is designed to help you step back and understand where that pressure is actually coming from — across cash flow, payroll, purchasing and administration — so you can create clarity and direction before introducing change.

This is how every engagement with Daou Consulting begins.

What the Foundations Review Is

The Foundations Review is a focused assessment of your current back-office controls.

It looks at:

  • How cash visibility is managed week to week

  • How payroll, compliance, and purchasing decisions interact

  • Where administration is supporting the business — or quietly falling behind

  • Where risk, pressure, or inefficiency is building

The aim is not to overwhelm you with findings — but to create clarity and direction.

What the Review Is Designed to Do

The Foundations Review helps you:

  • Understand where cash and compliance pressure is really coming from

  • Identify gaps or inconsistencies in existing systems

  • Separate urgent issues from structural improvements

  • Prioritise what should be addressed first — and what can wait

  • Decide whether formal system implementation is worthwhile

It replaces guesswork with a clear starting point.

If you want clarity around where back-office pressure is really coming from, the Foundations Review is the place to start.

What’s Covered

The review typically considers:

  • Cash Flow & Visibility
    How cash position, timing, and forward commitments are tracked

  • Payroll & Compliance Controls
    How wages, superannuation, and statutory obligations are managed

  • Purchasing & Supplier Commitments
    How spend decisions are controlled and aligned to cash position

  • Administration & Month-End Routines
    How financial admin is kept current and reliable

The focus is on controls and decision-making, not accounting detail.

How the Review Works

The Foundations Review is conducted as a structured consultation.

During the review, we:

  • Walk through how your back office currently operates

  • Identify pressure points, risks, and inefficiencies

  • Discuss what’s working — and what isn’t

  • Map clear next steps

You’ll leave with a practical understanding of:

  • Where your foundations are solid

  • Where they need strengthening

  • What action makes sense next

What You Receive

Following the Foundations Review, you receive:

  • A clear summary of key findings

  • Identified priority areas

  • Recommended next steps

  • Guidance on whether system implementation is appropriate

There is no obligation to proceed beyond the review.

Who the Foundations Review Is For

The Foundations Review is suited to hospitality owners who:

  • Feel reactive or uncertain around cash flow

  • Are juggling payroll, suppliers, and admin without clear structure

  • Want control without unnecessary complexity

  • Are considering system improvements but want clarity first

It’s particularly valuable before investing time or money into changes.

How the Review Fits With Other Systems

The Foundations Review sits at the centre of the Back Office Foundations framework.

It informs:

Rather than guessing where to start, the review ensures effort is directed where it matters most.

Optional: Pressure Test Your Back Office

If you’re unsure whether a full Foundations Review is the right next step — or want to start identifying pressure points on your own — complete our Back Office Pressure Test first.

This self-guided tool helps you reflect on where pressure is building and what may need attention.

It’s private, obligation-free, and designed to give you clarity — not a score.

→ Complete the Back Office Pressure Test

Next Steps

If you’d like to understand how your back office is really functioning — and what would make the biggest difference — the Foundations Review is the right place to start.

Start a conversation about a Foundations Review